Terms and Conditions

Irene D Baker is the owner and Director of Inzpire Pty Ltd. The Inzpire.com.au and irenedbaker.com websites are owned and operated by Inzpire Pty Ltd and hosted by Siteground on a server in Singapore. The use of the website and any material or information contained in the website is governed by the law of the State of Queensland, Australia. By browsing and using this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Inzpire’s relationship with you in relation to this website.

The term ‘Inzpire’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is PO Box 92 Highfields Queensland, Australia 4352. Our business registration number is BN21092310 in the State of Queensland, Australia. The term ‘you’ refers to the user or viewer of our website.

Jurisdiction

Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia and its States and Territories.

 

Terms and Conditions for Purchases

Currency

All prices stated on the current website are in Australian Dollars (AUD) and all orders are processed in Australian Dollars (AUD).  For orders delivered within Australia all prices include GST (Goods and Services Tax), at the rate of 10%.  For orders to be delivered outside Australia GST is not payable and will be deducted as you complete your order if applicable.  Your bank may charge you a fee to transact in AUD, please refer to your bank terms and conditions for further information.  Prices are subject to change without notice.

Shipping

Prices do not include shipping where applicable, which is charged according to delivery location.  Australia Post, FEDEX, USPS, DHL, UPS may be used to calculate shipping and postage rates. If one of the above parcel services are not used, a third-party freight service may be used to determine delivery costs.

Pricing and Availability of Items

Prices shown on the website apply to goods and services purchased online and are in Australian Dollars (AUD). During special promotions prices may be discounted and this will be indicated on the website. Prices are subject to change without notice. Where an item is temporarily unavailable, this will be indicated on the website. For orders delivered within Australia all prices include GST (Goods and Services Tax), at the rate of 10%.

Payment Options

We accept Visa and MasterCard credit cards for Internet orders. Credit cards are handled by our secure server and charged the business day the order is filled.  We use Stripe to handle our online payments.

Delivery

Delivery times for products will vary according to the destination and Australia Post guidelines and cannot be guaranteed by us, but generally will be delivered within 7 working days. We will advise you by email if there are unforeseen delays in supplying your order.  Wherever possible, electronic downloads of information will be provided at the time of the transaction or where this is not possible, via an email sent within 24 hours of the transaction taking place.  Inzpire is not able to accept orders from Nigeria, or any other country where shipping cannot be guaranteed.

Returns & Refund Policy

Inzpire Pty Ltd is committed to providing excellent customer service and wants to ensure that customers are completely satisfied with their purchase of products. This policy is based on requirements under Australian Consumer Law.

Purchase of Products

Online programs

We are not required to provide a refund or replacement if you change your mind about the online program you enrolled in. We may, at our own discretion provide a refund if it is requested within 30 days.  If the program has been partly or fully consumed in that 30 days we are not obliged to refund you.

Products

We are not required to provide a refund or replacement if you change your mind about a product you have purchased.  But you can choose a refund or exchange on a product if the item has a major problem.  This is when the item:

  • Has a problem that would have stopped someone from buying the item if they had known about it.
  • Is unsafe.
  • Is significantly different from the sample or description.
  • Doesn’t do what we said it would, or what you asked for and can’t be easily fixed.

If the problem is not major, we will repair or replace the item within a reasonable time.  If the item cannot be repaired or replaced in a reasonable time, we will provide a refund.  Where payment has been made in full, your refund will be supplied either by cheque or direct deposit into your bank account.

Please keep proof of your purchase – e.g. your receipt.

If the goods are not returned within 30 days of purchase, customers have the option of choosing between a part refund, repair and replacement of goods, but not a full refund.

Returns for downloaded files

  1. Where a downloaded file or audio file has been purchased and is damaged or faulty when your received it, we will replace the item with an undamaged one.
  2. Please contact us via our Contact Form and request a Returns Form, then e-mail the form to us and attach the faulty downloaded file.
  3. A replacement item will be forwarded to you at no cost to you, on receipt of the returned goods.
  4. We request that you delete the faulty file from your computer once it has been returned.

Cancelling an Order

Orders which are taken online with an instant download of file are not able to be cancelled as the transaction occurs immediately the order is placed. 

Orders which are to be mailed out must be cancelled no more than 24 hours after placement in order to avoid paying the cost of the product by calling +61 (if outside Australia) 7 4696 8492.

Returning Overseas Orders

If you have purchased a product from us and you live outside of Australia, the process for requesting a refund is the same as noted above.  The cost of returning the goods to Australia including packaging and postage, will be your responsibility.

Terms of Use

Disclaimer Notice

The information contained in this website is for general information purposes only.  We monitor the quality of the information available on this website and updates the information regularly. However, we do not guarantee, and accept no legal liability whatsoever arising from or connected to, the accuracy, reliability, currency, suitability or completeness of any material contained on this website or on any linked site.

We recommend that users exercise their own skill and care with respect to their use of this website and that users carefully evaluate the accuracy, currency, completeness, suitability and relevance of the material on the website for their purposes. This website is not a substitute for independent professional advice and users should obtain any appropriate professional advice relevant to their particular circumstances. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements and we shall not be liable for your choices.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Copyright

© Irene D. Baker (2019)

This website contains material which is owned by or licensed to Irene D. Baker. This material includes, but is not limited to, the design, layout, look, appearance, content and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.  Except as permitted by the Copyright Act 1968, you may not reproduce or communicate any of the content on this website, including files downloadable from this website, without the permission of Irene D. Baker.

We may change these terms of use from time to time. Check before re-using any content from this website.

Links to external websites

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. We have no responsibility for the content of the linked website(s).

Access for people with a disability

The Inzpire website complies with standards for people with disabilities set by the World Wide Web Consortium (W3C). If you find there is content that you require and it is in a format that you cannot access, please contact us.

Website Downtime

Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.